Question 1

How do I register?

Accepted Answer

Click "Sign up" in the top menu and enter your email, or continue with Google or Facebook. Confirm your email address and you're ready to browse, save favourites and post listings. Registration is free and takes less than a minute.

Question 2

How do I become a verified seller?

Accepted Answer

Open your profile and complete the verification step by confirming your phone number and identity details. Verified sellers get a badge that builds buyer trust and tends to receive more responses. Business accounts can verify their company details as well.

Question 3

Can I change the interface language?

Accepted Answer

Yes. Rsale is available in Serbian, Russian, English, German and Chinese. Use the language switcher in the header or footer to choose your preferred language at any time — your choice is remembered for future visits.

Question 4

How do I delete my account?

Accepted Answer

Go to your account settings and choose the account deletion option, or contact our support team. Deletion removes your profile and active listings permanently, so download any data you'd like to keep beforehand.

Question 5

How do I find an item?

Accepted Answer

Use the search bar to type what you're looking for, then narrow the results with filters for category, price, location and condition. You can also browse by category or open the map to see listings near you.

Question 6

How do I contact a seller?

Accepted Answer

Open the listing and use the message button to chat directly with the seller, or call the phone number if one is shown. Agree on the details, price and handover directly between yourselves — Rsale doesn't act as an intermediary.

Question 7

Is it safe to buy here?

Accepted Answer

Rsale connects buyers and sellers, and most deals go smoothly. To stay safe, prefer in-person handovers in public places, inspect the item before paying, and never send money upfront to people you don't trust. Report anything suspicious to us.

Question 8

What currency are prices in?

Accepted Answer

Prices on Rsale are shown in Serbian dinars (RSD), the local currency. Sellers set their own prices, and the final amount is whatever you agree with the seller directly.

Question 9

How do I post a listing?

Accepted Answer

Click "Post a listing", choose the type — product, service, real estate or transport — then add a clear title, description, photos, price and location. Review the preview and publish. The whole process usually takes just a few minutes.

Question 10

Is posting free?

Accepted Answer

Yes — posting listings on Rsale is completely free. You only pay if you choose an optional promotion package to make your listing stand out. There's no fee or commission for a standard listing.

Question 11

How do I edit or remove a listing?

Accepted Answer

Go to your account and open "My listings". From there you can edit the details and photos at any time, mark an item as sold, or remove the listing entirely. Changes take effect immediately after a quick review.

Question 12

Why is my listing not visible yet?

Accepted Answer

New listings go through a short moderation check before they appear in search, which usually takes a little while. If your listing was rejected, you'll see the reason in "My listings" — common causes are prohibited items, misleading details or poor-quality photos. Fix the issue and resubmit.

Question 13

How many photos can I add, and any tips?

Accepted Answer

You can add several photos per listing — the more angles, the better. Use natural light, a clean background and sharp, honest shots that show the real condition, including any flaws. Listings with clear photos get noticed far more often than those without.

Question 14

Does Rsale charge a commission?

Accepted Answer

No. Rsale never takes a commission on your sales. Posting and browsing are free, and the money for an item goes directly between buyer and seller. We only charge for optional promotion packages.

Question 15

What are promotion packages?

Accepted Answer

Promotion packages are optional paid boosts that help your listing get seen by more buyers — for example raising it back to the top of the results, highlighting it, placing it in top spots, or giving it premium VIP visibility. They're entirely optional; standard listings always remain free.

Question 16

How do I top up my balance?

Accepted Answer

Open your account and go to the balance section, choose an amount and follow the secure top-up steps. Once your balance is funded you can spend it on any promotion package whenever you want to boost a listing.

Question 17

How does payment for goods work?

Accepted Answer

Payment for items happens directly between the buyer and the seller — Rsale has no cart, checkout or escrow. You agree on the price and method (usually cash on handover) yourselves. For larger purchases, meet in person and pay only after you've inspected the item.

Question 18

How do I avoid fraud?

Accepted Answer

Be cautious of deals that seem too good to be true, requests to pay in advance, or pressure to move the conversation off Rsale. Meet in public, inspect items before paying, and avoid sharing card numbers, passwords or codes. When in doubt, walk away and report the user.

Question 19

How do I report a listing or user?

Accepted Answer

Every listing has a report option — use it to flag anything that looks like a scam, a prohibited item or misleading content. You can also contact our support team with the listing link and a short description. We review reports and take action against accounts that break the rules.

Question 20

What does the verified badge mean?

Accepted Answer

The verified badge means the seller has confirmed key details such as their phone number and identity (and company data for business accounts). It signals an extra layer of trust, but you should still follow safe-deal practices when buying.

Question 21

Does Rsale mediate disputes?

Accepted Answer

Because deals happen directly between buyer and seller, Rsale doesn't mediate disputes or handle refunds. We can review reports, act on rule violations and remove bad actors, but the transaction itself is between you and the other party — so always agree on terms clearly before paying.

Frequently asked questions

Account & profile

Buying

Selling

Payment & promotion

Safety & trust

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